Govern · dual-control clocks

SLA Administration

Approval SLA windows, at-risk paging threshold and per-tenant overrides. Every change is validated and written to an append-only audit trail.

Open approval queue

Critical

30m

fleet default

At-risk %

70%

consumed

Overrides

3

tenant

Audited

0

session

At risk now

4

live

Breaches

1

live watch

Windows & overrides

Configure risk windows, at-risk alerts and tenant tightenings. Simulation only — no production enforcement write.

Read-only Agent OS

Fleet default SLA windows

5–1440 min · critical ≤ high ≤ medium ≤ low

criticalcurrent 30m
highcurrent 1h
mediumcurrent 4h
lowcurrent 8h

At-risk alert threshold

Page once this share of the window is consumed · 25–95%

Alert when window consumed reaches70%

At 70%, a critical request alerts after 21m of its 30m window.